Support

We're here to help you get the most out of SwingMatch.AI.

General Support

Questions about the app, your account, or analysis results.

support@swingmatch.ai

Beta Feedback

Bug reports, feature requests, or feedback during our beta period.

beta@swingmatch.ai

Privacy & Data

Data deletion requests, privacy questions, or GDPR inquiries.

privacy@swingmatch.ai

Business & Press

Partnership opportunities, investor inquiries, or media requests.

hello@swingmatch.ai

Frequently Asked Questions

What devices are supported?
SwingMatch.AI is currently available for iOS devices (iPhone 8 and later) via TestFlight during our beta period. Android support is planned for Q3 2026.
How do I record the best swing video?
Position your phone 8-10 feet away at hand height. Use landscape orientation for best results. Make sure your full body is visible in the frame. Good lighting improves analysis accuracy. You can record from either down-the-line or face-on angles.
How accurate is the AI analysis?
Our analysis uses proprietary AI with native video understanding, combined with advanced pose detection that extracts 21 body landmarks per frame. The system compares your biomechanics against thousands of reference keypoints from 90 tour players. While no AI system is perfect, our analysis provides insights comparable to a professional biomechanical assessment.
What happens to my swing videos?
Your videos are stored securely on Google Cloud Storage and are only accessible to you and our AI analysis system. We never share your videos with third parties. You can request deletion of all your data at any time. See our Privacy Policy for details.
Is SwingMatch.AI free?
Yes, during our beta period SwingMatch.AI is completely free. We plan to introduce subscription tiers after the full launch, but beta testers will receive special pricing.
Can I change the language?
Yes. SwingMatch.AI supports 12 languages. You can change your preferred language at any time from the Profile tab. All analysis results, coaching recommendations, and drill instructions will be delivered in your chosen language.
How do I delete my account?
In the app: Go to Profile → scroll to the bottom → tap "Delete Account" → confirm → type DELETE. This permanently removes all your data including your profile, videos, swing analyses, coaching history, and Firebase account. The deletion is immediate and cannot be undone.

By email: You can also email privacy@swingmatch.ai with the subject line "Account Deletion Request" and we'll process your request within 48 hours.